Zong ECare gives the subscribers of Zong online access to the variety of services of Zong like billing information, service management, call history checking, package details and much more. Almost all services of Zong that can access from Zong customer care or helpline can be avail from the Zong ECare. The subscribers of Zong can change their package from their Zong ECare account as well. All these services of Zong ECare are accessible from the online portal of Zong in shape of Zong ECare.
This service is totally free. Through this ECare service of Zong, being Zong consumer you will be able to get the detail of call history, subscribe & unsubscribe for favorite Zong services, change the package plan and can manage various other features and functions as well.
To enjoy all these services, create an account with Zong ECare by following steps.
Step 1: Go the Zong ECare website http://ECare.zong.com.pk:8080/aiECare/index.jsp
Step 2: Click on the Signup button
Step 3: After clicking on Signup button a new page will open asking for Mobile No, CNIC and Random Key. Provide all information and make it sure you are providing the correct details. The mobile number that you provided must be registered on that CNIC number that you provided.
Note: Provide mobile and CNIC number without dashes
Format for mobile number is: 314558298
Format for CNIC is: 3214563897456
Press submit button and you will get the both confirmation and password at your provided number. Your account will be created and next time you can login into your account. Now by simply login to your account and there you can manage all of accounts regarding your number like card recharge, service change, block unwanted calls, checking the history of calls, data range, SMS logs and much more.
- For the better service try to use Zong ECare via Internet Explorer
- You can use the Zong ECare service twice in a day
- Call and SMS log and history of past 15 days will be available only